bsok Terms and Conditions

01 General Provisions

These terms and conditions apply to the bsok platform (https://bsok.cam) and all services provided through it. "bsok", "we", and "our" refer to the entity operating this platform. "You" or "user" refers to any registered member or visitor of the platform.

bsok operates as a secure and reliable online gaming and betting platform. These terms form a legal agreement between you and the platform. By creating an account, making a deposit, or participating in any game, you are considered to have agreed to the full terms and conditions.

bsok reserves the right to amend these terms at any time, for any reason, without prior notice. Amended terms take effect from the date they are published on the platform. It is your responsibility to review this page regularly.

02 Eligibility and Age Requirements

To use bsok services, the following conditions must be met:

• You must be at least 21 years old. This platform is operated for users aged 21 and above only.
• You must be a legally capable individual with the legal right to enter into agreements in your own name.
• You must confirm that online gaming is not prohibited under the laws of your place of residence.
• You must confirm that you do not suffer from any gambling addiction or mental health condition.
• A single individual may operate only one account.

bsok may at any time request a copy of your national ID or passport for age verification. Providing false information will result in immediate account closure and the deposited funds may be forfeited.

03 Account Registration and Security

At the time of registration, you must provide accurate, complete, and up-to-date information. Providing incorrect or false information is a violation of these terms.

Account Security

• Your password must be kept completely confidential — it must not be shared with anyone.
• Use a strong password combining uppercase and lowercase letters, numbers, and special characters.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Using another person's account or playing on behalf of someone else is strictly prohibited.

Account Verification (KYC)

At the time of withdrawal or at bsok's request, you may be required to submit a proof of identity, proof of address, and payment method details. bsok reserves the right to hold withdrawals until verification is complete.

04 Deposits and Withdrawals

Deposit Rules

• Minimum deposit amount: ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, bank transfer.
• Deposits are processed immediately into your account.
• Deposits must be made using your own payment account only — third-party deposits are prohibited.

Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawal time: processing is generally completed within 30 minutes to 3 hours.
• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals may be held if verification has not been completed.
• Bonus funds cannot be withdrawn until the wagering requirements for that bonus have been met.
• If any suspicious transaction or fraud is suspected, bsok may suspend and investigate the withdrawal.

05 Bonuses and Promotional Offers

Welcome Bonus

bsok offers new members a 200% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 15x, meaning the total of the deposit and bonus must be wagered 15 times.

General Terms for Bonuses

• Each bonus offer has its own validity period and wagering requirements, which are stated in the offer description.
• There may be restrictions on specific games or bet types when wagering with bonus funds.
• Bonus funds cannot be withdrawn before the wagering requirements are met.
• Multiple accounts or family members may not claim the same bonus.
• bsok reserves the right to withdraw or modify any bonus at any time.
• If bonus abuse is suspected, the bonus may be cancelled and the account may be suspended.

VIP Program

bsok's VIP program has four tiers: Bronze — up to 0.2% weekly cashback, Silver — up to 0.4% weekly cashback, Gold — up to 0.6% weekly cashback, and Platinum — up to 0.8% weekly cashback. Progression to a higher tier depends on your cumulative activity. VIP benefits may change at any time.

06 Gaming Rules

The bsok platform offers a variety of games including slots, live casino, fishing games, and sports betting. Each game has its own rules and is operated according to the guidelines of the game provider.

• Game outcomes are determined entirely by a neutral random number generator (RNG).
• If a game is disrupted due to a technical issue, bsok reserves the right to void or restart that session.
• In the event of a dispute over a bet outcome, bsok's system logs will be treated as the final evidence.
• bsok is not responsible for losses caused by internet disconnection, server errors, or network interruptions.
• bsok does not accept liability for service disruptions caused by circumstances beyond its control, such as power outages or natural disasters.

07 Prohibited Conduct

Any of the following actions are strictly prohibited and may result in immediate account closure:

• Creating or operating multiple accounts.
• Abusing the bonus system or exploiting loopholes to strategically fulfill wagering requirements (bonus hunting).
• Using the platform for money laundering or processing illegal funds.
• Attempting to damage the system through hacking, malware, or any other technical means.
• Operating an account in a third party's name or placing bets on behalf of someone else.
• Using a false identity, forged documents, or another person's information.
• Engaging in collusion with other users.
• Using automated bots or software to operate games.

08 Responsible Gaming

bsok believes that gambling is for entertainment — not a source of income. We are committed to ensuring responsible gaming.

• You can set deposit, wagering, or loss limits on your own account.
• A cooling-off period is available if you need a temporary break.
• Through the self-exclusion feature, you can deactivate your account for a set period of time.
• Parents and guardians are urged to remain vigilant to keep minors away from gaming.

For more details, please read our Responsible Gaming page.

09 Privacy and Data Protection

bsok uses SSL encryption and advanced security technology to protect your personal information. Detailed policies on how your information is collected, used, and protected can be found on our Privacy Policy page.

• Your personal information will never be sold or shared with unauthorized third parties.
• Information may be shared where required to meet legal obligations or to prevent fraud.
• You may request to view or correct your information at any time.

10 Limitation of Liability

To the maximum extent permitted by applicable law, bsok will not be liable for the following:

• Losses caused by internet disconnection, server errors, or technical issues.
• Theft or misuse of account information due to the user's own negligence.
• Delays resulting from service disruptions by third-party payment providers.
• Service unavailability due to any event beyond bsok's control.
• Consequences of the user's violation of legal or regulatory requirements.

bsok's maximum liability will in no circumstances exceed the actual amount deposited in your account at the time of the dispute.

11 Account Suspension and Closure

Closure by bsok

bsok may suspend or permanently close any account without prior notice for the following reasons:

• Violation of any provision of these terms and conditions.
• Providing false information or failing to verify identity.
• Bonus abuse, fraud, or deceptive activity.
• Evidence that the user is a minor.
• Instructions from law enforcement authorities.

Closure by the User

You may request account closure at any time by contacting the support team. All valid balances (subject to wagering requirements being met) must be withdrawn before the account is closed.

12 Contact and Complaint Resolution

For any issue or complaint, please first contact us through our 24/7 live chat support. Our Bengali-speaking support team is always ready to help you.

For formal complaints:

• Submit written complaints via email.
• We will try to provide an initial response within 5 business days of receiving the complaint.
• Complex matters may take up to 30 business days to fully resolve.
• In dispute resolution, bsok's system records and logs will be considered as final evidence.