For ages 21+

bsok's commitment to responsible gaming

Let entertainment be a source of fun, not stress. bsok gives you all the tools and support you need to play in a safe and healthy way.

For ages 21+ only
Our commitment

Why does responsible gambling matter?

bsok believes that online gaming and betting is purely a form of entertainment — it is never a guaranteed source of income. Every game carries the possibility of winning or losing, and being able to accept losses as a normal outcome is the foundation of responsible gaming.

Only individuals aged 21 or older may create an account and play on our platform. Minors are strictly prohibited from accessing this platform. bsok always keeps the mental wellbeing, financial security, and family happiness of its users in mind.

Responsible gaming means staying within your budget, respecting time limits, and keeping an eye on whether gaming is affecting your daily life. On this page we have gathered all the information and tools you need to stay informed and protected.

Safety tools

Stay in control

bsok offers several tools to help keep you safe.

Set a deposit limit

Decide in advance how much you will deposit each day, week, or month. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour wait — this protects you from overspending in an emotional moment. Minimum deposit is ৳300.

Session time limit

Set how long you want to play in one sitting. When the time is up you will receive a warning and the session will end automatically. Long sessions lead to fatigue and poor decisions — so using a time limit is a smart move.

Loss limit

Set in advance how much you can lose within a given period before play is stopped. Once this limit is reached your account will be blocked automatically. This helps protect you from serious financial losses during moments of stress.

Temporary break (time-out)

Step away from the platform for anywhere from 24 hours up to a maximum of 6 weeks. While a time-out is active your account will be completely inactive. No bets or deposits can be placed during this period. When the break is over, assess where you stand before deciding what to do next.

Self-exclusion

If you feel that gaming is getting out of control, contact us to apply for a long-term self-exclusion. Once this is in effect the account cannot be reactivated before the set period expires. Asking for help is not a weakness — it takes real courage.

Reality check

At regular intervals you will be reminded of how long you have been playing and how much you have spent. These alerts help bring you back to reality and make informed decisions.

Warning signs

Signs of problem gambling

If you notice any of the signs below in yourself or someone you care about, seek support right away. Recognizing and acknowledging the problem is the first step toward a solution.

Remember — problem gambling is a behavioral issue, not a character flaw. With the right support and decisions it is possible to overcome it.

  • You are placing bigger bets to try to win back lost money and are constantly chasing your losses.
  • You are spending more time gambling while neglecting family, friends, or work.
  • You are hiding your betting activity from family or friends.
  • You are taking on debt or using your savings to cover gambling expenses.
  • You feel restless, stressed, or irritable when you are not playing.
  • You have tried to stop gambling but have failed repeatedly.
  • You see gambling as a solution to financial problems or an easy way to earn money.
Check yourself

Self-assessment questionnaire

Answer the questions below honestly. If you answer "yes" to most of them, please contact our support team.

1
Do you often spend more time or money on gaming than you intended?
2
Has gaming caused any harm to your work, studies, or home life?
3
Do you blame yourself or feel regret after a loss?
4
Has your gaming habit damaged your relationships with family or friends?
5
Do you feel anxious or irritable when you cannot play?
6
Have you ever borrowed money or sold assets to fund your gambling?

If you answer "yes" to two or more questions, contact our 24/7 live chat right away or email us at [email protected].

Our responsibility

bsok's commitments

Topic What bsok does
Age verification Age is verified at the time of registration. Anyone under 21 is prevented from creating an account or gaming.
Data protection Your personal and financial information is kept secure through SSL encryption.
Fair play All game outcomes are controlled by a verifiable RNG (Random Number Generator).
Transparent bonuses The terms and conditions of all bonuses and promotions are stated clearly. Wagering requirements are never hidden.
Fast withdrawals Minimum withdrawal is ৳800. Processing is usually completed within 30 minutes to 3 hours.
Support in Bengali 24/7 live chat support in Bengali. Immediate help is available for any issue.
Age restriction

For 21+ only

You must be at least 21 years old to create an account at bsok and take part in any gaming or betting activity.

If there are minors in your household who use a computer or mobile device, make sure they cannot access your account. Make it a habit to log out and keep your password secure.

We are committed to protecting minors. If there is any doubt about a user's age, we may request identity verification.

Minor protection guidelines

  • Log out of your account after every session.
  • Never share your login details with anyone.
  • Use child-safe browsing software.
  • Use a passcode or fingerprint lock on your device.
Support

Help is always available

If you have any concerns about your gaming habits — whether for yourself or someone you care about — our team is with you 24 hours a day. Talk to us in Bengali, and ask without hesitation.

To activate a deposit limit or self-exclusion, simply make a request through our live chat support. Your request will be processed right away.

bsok support center

For any assistance related to responsible gaming:

Live chat
24/7 instant support in Bengali
Response time
Live chat: instant | Email: prompt
Common questions

Responsible gaming FAQ

Contact our 24/7 live chat or email us at [email protected]. Our support team will activate a daily, weekly, or monthly deposit limit on your behalf right away. Reducing a limit takes effect immediately, but increasing a limit is subject to a 24-hour cooling-off period.

Yes. Your account balance remains fully secure even while self-exclusion is active. Once the self-exclusion period ends, you can log back in and withdraw your funds. For urgent balance withdrawals during self-exclusion, please contact our support team.

The minimum deposit at bsok is ৳300 (for all methods including bKash, Nagad, Rocket, and bank transfer). The minimum withdrawal is ৳800. Withdrawals are usually processed within 30 minutes to 3 hours.

Yes. Let our support team know how long you want to take a break. Both short-term time-outs (24 hours to 6 weeks) and long-term self-exclusion are available. The duration will be set based on your preference and needs.

Start by speaking with them with empathy — without placing blame. Encourage them to seek support. You can also contact us on their behalf at [email protected]. Our team will offer confidential guidance and help protect the account.

A time-out is a temporary break — usually from 24 hours to 6 weeks. Once that period ends, you can resume playing normally. Self-exclusion is a longer-term measure, used when the situation is more serious. During self-exclusion, the account cannot be reactivated before the set period expires.

Enjoy the entertainment,
stay within your limits

Play responsibly at bsok. Slots, cricket betting, or live casino — every game can be enjoyed within your limits. Visit our FAQ page to learn more.

Live Casino Log in